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lower price
|更低的价格|
complete production equipment, best material and price .
better service
|更好的服务|
24h online production tracking.
better quality
|更优的质量|
full checked products.
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客户问:你们的合作流程是怎么样的?   What is your cooperation process?

鑫旺源答:我们的合作流程大体和平常网购一样,先发加工图纸或者样品到我方接洽人员。待工作人员进行评估计算。4小时内给出报价及其加工时间。双方协商一致后,您便可以拍下付款。我方按约定时间发货,收货后您确认付款,给出真实客观的评价。由于五金材料成本高,机械加工成本大,部分零件我们需要象征性收取部分样品定制款,其样品款我们会在需方下单后退回或者抵扣货款。(需大货货值超过RMB4000.00

It is the same as ordinary online shopping,provide drawing or samples to us,we will make out price within 4h . After dealwith each other now you can place order and make payment .We deliver goodsaccording to the appointed time ,you confirm the payment after receiving thegoods, give the real and objective evaluation. Note: as the raw cost is high,will need sample cost for some special machining parts ,after got yourofficial order will return the overcharged fund (eg order amount should be over than $600)

 

客户问:加工定做最小起订量是多少?打样品怎么计算? What is the MOQ andsample cost

鑫旺源答:我们的最小起订量为一件,涉及冲压、折弯、数控车加工的零件另计。单件做样品通常单价比较贵,因为下料的时候不可能叫供应商零切一小节,还有数控等机床都不可能像量产那么方便,薄利多销是永远不变的潜规则,但是零件在批量生产的时候,我们承诺退回样品费。

Our MOQ is 1 pcs , but if stamping, bendingand CNC parts will recheck .Cost is high for only one pcs ,because whenproduction can not get independent raw material from supplier ,small profits isthe unspoken rule forever . we promise when mass production will return thesample cost . 

 


客户问:我问了好几个厂,为什么有些价格很高有些很低呢? I have fund several factories ,why theprice is such difference from each other?

鑫旺源答:每个加工店、加工厂都有自己的运作模式,机械加工设备虽然都大同小异,但是做工及责任心方便却很不一样、性价比并不能单纯地以价格或者规模来定位,任何脱离了质量以及服务的产品都是一次买卖,并不长久且给自己带来无形损失。我们强调用最快的速度、最温馨的服务、来最好的产品,用最崇高的敬业精神来接待每一位顾客,并让顾客成为常客。

Every company has its own operation pattern,although mechanical processing equipments are similar, but the production andresponsibility is not the same costperformance can not be positioning by price or scale ,any products which is outof the quality and service is One-off sale, even will bring intangible lost .Weemphasize use fastest speedthe most warmservicethe best products ,withthe highest professionalism to welcome every customer, and let the customerbecome a frequent visitor.

 


客户问:如果产品不符合要求怎么办?What's your solution if the product doesnot meet the requirements?

鑫旺源答:首先我们先分析问题出在哪里,如果是我们加工的实物,我们第一时间安排重做或者全额退款,如果是由于买家图纸有误导致产品报废的则另行商议,任何问题都可以通过沟通协商而得到圆满的解决,直到您满意为止。

First we will analyze what went wrong ,ifit is finished products we will re-production at first time or full refund,ifit is due to the customer's drawings caused product scrapped need to be negotiate.Any problem can be resolved through communication and negotiation, until youare satisfied with it.

 


客户问:你们发货一般用什么快递?接受什么图纸呢?What’s shipping company you are using? What’s the drawing format you prefer?

鑫旺源答:国内快递我们默认的是:申通、顺丰、汇通等,您也可以指定任何一家发货,当然在拍下付款前就要知会我们,以便我们确定具体的运费。(我们所说的“卖家包邮”是指包普通快递;顺丰、EMS不在此列)

关于图纸:主要使用autocad 2014以下版本、JPGPDF;3D图请另存为STP或者I gs格式后在发送给我们

About shipping: If in local China, we normally use Shengtong, SF, Huitong express company. Of course, you can name the express company you prefer and inform us before you placing an order, we then can calculate the shipping fee for you. (Please note, what we said “shipping free” is to mean shipping by normal express company, not including express company such as SF, EMS, etc.)
 About drawing: For Autocad software, we use version not exceeding autocad 2014, JPG,PDF files are absolutely not a problem, for 3D , please make it in .stp or .igs format.

 

客户问:你们都有些什么设备,比较擅长做哪一方面的零件,精度可以达到多少?What kind of equipments do you have? What’s your strength? What’s the accuracy can be achieved?

鑫旺源答:我们主要的设备有:普通车床、精密车床、数控车床、数控车铣一体机、自动车床、桌面车床、快走丝、CNC加工中心、数控冲床、数控折弯机、磨床等。我们比较擅长加工一些难度比较大,对做工比较严格、精度要求高的零件。比如非标机械配件零件、铜铝加工、航空器材、机柜通信零件等。精度在无要求的前期下,一般正负0.1MM。重点位置比如轴承位可达0.008MM。确保顺利安装

Our main equipments include: normal lathe, precision lathe, CNC lathe, NC lathe milling machine, Auto lathe, desktop lathe, WEDM-HS, CNC Center, CNC stamping, CNC bender, Grinding machine, etc. We are professional in producing precision parts which needs strict and accuracy processing. Such as non-standard machinery parts, brass aluminum processing, aviation equipment parts, communication cabinet parts, etc. If accuracy is not required, then the tolerance is +/- 0.1mm, important position such as bearing position can be reached to 0.008mm. Ensure successful installation. 

 

客户问:你们怎么看待电商的中差评What’s your view of neutral or negative comments of e-commerce ?

鑫旺源答:中差评犹如一面镜子,真实的反应出我们加工不足,总有一天,我们会有中差评的,(虽然暂时没有),任何一个人一个企业都不可能得到所有人的认可,但是我们会尽最大的努力通过自己的生产管控和沟通去避免中差评。我们不奢望得到顾客百分百的满意,只希望得到多数人的认可。我们以诚待人,格守承诺,做好本分,凭着良心办事即可

Neutral or negative comment is like a mirror, it is the real reaction of something. Although, we didn’t receive any neutral or negative comments, but one day there is. No companies or no people can be liked by everyone all the time. But we’ll do our best to avoid neutral or negative comments by production control and communication. We can’t expect to get 100% satisfaction from all our customers. But we do hope to be liked by most of them. We treat everyone with honesty and sincerity, we keep our words and do everything with conscience.

 


客户问:我们的图纸公差精度要求很高,你们能做到吗?We have high precision demand with our parts, can you make them?

鑫旺源答:我们见过很多图纸标注精度要求很高,但是可以肯定你的一点是,精度越高,其加工成本就越大,所以图纸的尺寸公差要考虑实际情况去标注,并不是越高越好。而且相信我们的设备和人员可以满足您的要求。

Don’t worry, we’ve processed with many drawings with high precision demand. But it is sure that the higher the precision demand, the more it costs. So, it’s better to mark the tolerance on the drawing according to the actual situation, it is not the higher the better. We believe our experienced staff and advanced equipment can meet your demands.


深圳市鑫旺源科技有限公司 承接如下加工服务

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